FAQ's
Frequently Asked Questions – ElectronicxGreen
1. What types of products do you offer?
We specialize in premium Gaming Mice, Gaming Headphones, Mechanical Keyboards, and Speakers designed for gamers who demand top performance and style.
2. Are your products compatible with all gaming platforms?
Yes! Most of our products are compatible with PC, PlayStation, Xbox, and even mobile devices (where applicable). Please check the product description for specific compatibility.
3. How long does delivery take?
Standard delivery usually takes 7–15 business days, depending on your location. You’ll receive tracking information once your order is shipped.
4. Do you offer warranties or guarantees?
Absolutely! Most of our products come with a 30-day satisfaction guarantee and a warranty (varies by product). Check the product page for warranty details.
5. Can I return or exchange a product?
Yes. If you're not satisfied, you can request a return or exchange within 14 days of receiving your order. Products must be unused and in original packaging. Visit our Returns Policy page for more info.
6. Is my payment information secure?
100%. We use secure payment gateways with SSL encryption to ensure your personal and payment information stays safe.
7. How can I contact your support team?
You can reach us through our Contact Us page or email us at support@electronicxgreen.com. We usually respond within 24–48 hours.